Terms & Conditions

1. Agreement to Terms

By accessing or using the website and services of Reputation Dragon Pte Ltd ("Company", "we", "our"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Services

Reputation Dragon provides online reputation management services including but not limited to: reputation monitoring, review management, search engine reputation management (SERM), content removal assistance, crisis communications, social media management, and digital PR services.

All services are subject to a separate service agreement or proposal agreed upon between the Company and the client.

3. Client Responsibilities

• Provide accurate and complete information required for service delivery
• Respond to communications in a timely manner
• Not engage in activities that may harm the reputation management process
• Comply with all applicable laws of the Republic of Singapore

4. Fees and Payment

Service fees will be outlined in the proposal or service agreement. Unless otherwise stated, fees are quoted in Singapore Dollars (SGD) and are subject to prevailing Goods and Services Tax (GST). Payment terms are net 14 days from invoice date unless otherwise agreed.

5. No Guarantee of Results

While we employ proven strategies and best practices, we cannot guarantee specific outcomes such as removal of all negative content, specific search engine rankings, or review ratings. Online reputation management involves factors outside our control, including search engine algorithms and third-party platform policies.

6. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Reputation Dragon Pte Ltd and is protected by Singapore and international intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.

7. Confidentiality

Both parties agree to keep confidential all information exchanged during the course of the engagement. This obligation survives the termination of the service agreement.

8. Limitation of Liability

To the maximum extent permitted by Singapore law, Reputation Dragon Pte Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

9. Termination

Either party may terminate the service agreement by providing 30 days' written notice. Upon termination, the client shall pay for all services rendered up to the date of termination.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on this website. Continued use of our services constitutes acceptance of the updated terms.

12. Contact

For any questions regarding these Terms and Conditions, please contact us at:

Reputation Dragon Pte Ltd
1 Raffles Place, #20-61, One Raffles Place Tower 2
Singapore 048616
Email: legal@reputationdragon.com
WhatsApp: Chat with us